How do I track my shipment?
You can track your shipment by contacting our customer support team with your tracking number. We are working on an online tracking system to make this even easier for you.
What destinations do you ship to?
We specialize in shipping from Malaysia and Dubai to Colombo, Sri Lanka. We also have a network that allows us to handle shipments to various other international destinations.
How long does delivery take?
Delivery times vary depending on the origin and shipping method (air or sea). Generally, air freight takes 3-5 business days, while sea freight can take 2-4 weeks. Contact us for specific estimates.
Do you offer insurance for goods?
Yes, we offer comprehensive cargo insurance to protect your goods against loss or damage during transit. We highly recommend insuring valuable items.
What items are prohibited?
We strictly adhere to international shipping regulations. Prohibited items include hazardous materials, illegal substances, weapons, and perishable goods without proper clearance. Please consult our team for a detailed list.
How can I get a quote?
You can get a quote by visiting our Contact Us page and filling out the inquiry form, or by calling our customer service hotline directly.